Frequently Asked Questions About WA
Quick answers to the questions people ask most before booking. Each service page has its own detailed FAQ too.
Booking and estimates
How do I get a free estimate?
Call (781) 957-5327 or send the estimate form with your address and a few photos. We look at the job, in person or from the photos, and give you the price before any work starts.
When are you open?
We answer 24 hours a day, Monday through Saturday. We're closed on Sundays.
Which cities do you serve?
Malden, Boston, Cambridge, Somerville, Everett, Medford, Revere, Chelsea, Melrose, Stoneham, Wakefield and Saugus. See local details on our service areas page.
Do you work for businesses too?
Yes. We work for homeowners, landlords and businesses, including stores, offices and rental properties.
Are you insured?
Yes. WA is fully insured, which protects your property while we work on it.
Junk removal
Why hire a junk removal company?
Because it's faster and easier than doing it yourself: no truck to rent, no heavy lifting, no trips to drop-off sites and no item limits. A crew clears a full garage, basement or apartment in one visit.
Junk removal vs dumpster rental: which is better?
A dumpster suits long projects where you load it yourself over days. Junk removal suits jobs where you want someone else to do the lifting and loading, and you don't have room for a dumpster in the driveway or on the street.
How to get junk removed?
Call or send photos, get a free estimate and pick a time. On the day, we carry everything out from wherever it sits, load it and haul it away. More on our junk removal page.
Who picks up junk for free?
Your city collects a limited number of bulky items, often with stickers, permits or fees. Charities sometimes pick up furniture in good condition. For everything else, a paid crew takes it all at once.
Demolition and other services
Who does demolition work near me?
WA handles interior tear-outs, decks, steps, sheds and small structures in Malden and 11 nearby cities, with the debris hauled away. See our demolition page.
Are tree removal companies insured?
Not all of them, so always ask. WA is fully insured. Learn more on our tree removal page.
Which driveway is better, concrete or asphalt?
Concrete usually lasts longer with less upkeep; asphalt costs less upfront. Our driveway page compares asphalt, concrete and pavers.
What does yard cleanup include?
Leaves, brush, branches, overgrown beds and yard junk, cleared and hauled away. See our yard cleanup page.
Do fence companies remove trees?
We do. Since tree removal is one of our services, a tree in the way of a new fence can be cleared first. See fence installation and repair.
Still have a question? Call (781) 957-5327 or request a free estimate and ask us directly.
Ready to clear it out?
Tell us what needs to go, come down or get fixed. The estimate is free, and you get the price before any work starts.